OV - Notice history

All systems operational

Operational

VFNL Profile - Operational

99.867% uptime
Sep 2026 · 99.600%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

MANX Profile - Operational

99.867% uptime
Sep 2026 · 99.600%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026
Operational
99.956% uptime

Dallas Packet Core - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

OV Isle of Man Packet Core - Operational

99.867% uptime
Sep 2026 · 99.600%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

MT Isle of Man Packet Core - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

Voice - Operational

99.867% uptime
Sep 2026 · 99.600%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

SMS - Operational

99.867% uptime
Sep 2026 · 99.600%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026
Operational
100.00% uptime

MAP Platform Availability - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026
100.00% uptime

PIP Platform Availability - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

eSIM - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

OTA - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

vVLR - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

OTT - Operational

100.00% uptime
Sep 2026 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2026
Oct 2026
Nov 2026

Notice history

View current status

Nov 2026

NOV5
OV Isle of Man Packet Gateway Emergency Planned Maintenance
Planned9:00 PM – 9:00 PMUTC

  • We are planning a failover on our OV packet core at the request of Nokia, our packet gateway vendor. There will be loss of resilience for a short period of time. but no impact to traffic is expected.

    This does NOT impact customers on the Manx Telecom packet core.

    04 11 2026 at 5:33 PMUTC

Oct 2026

OCT29
Emergency link maintenance - Douglas North to London
CompletedMaintenance4 hours
  • Completed30 10 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress29 10 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned27 10 2026 at 3:39 PMUTC

    Our off-island network carrier has informed us they need to perform emergency maintenance to our IoM->London off-island link.

    This only impacts customers with a direct connection into OV, an all customers on this link have a resilient connection, so no interruption to service is expected.

OCT29
Emergency Planned Work - Loss of Signalling Resilience
CompletedMaintenance10 hours
  • Completed30 10 2026 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress29 10 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned26 10 2026 at 3:04 PMUTC

    Our connectivity provider has advised that they will be undertaking work. No service disruption is anticipated but this will result in a loss of service resilience during the maintenance window.

OCT28
GTP Firewall software upgrade
CompletedMaintenance10 hours
  • Completed29 10 2026 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress28 10 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned20 10 2026 at 4:40 PMUTC

    We will be performing a software upgrade to our GTP Firewall infrastructure.

    No service disruption is anticipated but there will be a loss of resilience during the maintenance window.

OCT27
Mobile Data GPGW software upgrade
CompletedMaintenance9 hours
  • Completed28 10 2026 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress27 10 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned20 10 2026 at 4:34 PMUTC

    We will be undertaking a software upgrade on our Mobile Data Packet Gateway.

    No service disruption is anticipated but there will be loss of resilience during the maintenance window.

OCT22
Off-Island link maintenance
CompletedMaintenance4 hours
  • Completed23 10 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress22 10 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned13 10 2026 at 4:59 PMUTC

    We are planning scheduled maintenance on our IoM to Manchester links. Downtime will be around 30 minutes within the window, however all customers on these links have a resilient service over our IoM to London links, so no impact is expected.

Sep 2026

SEP30
Planned work resulting in loss of service resilience
CompletedMaintenance5 hours
  • Completed01 10 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress30 09 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned23 09 2026 at 8:06 AMUTC

    Our connectivity provider has advised that they will be undertaking work. No service disruption is anticipated but this will result in a loss of service resilience during the maintenance window.

SEP30
OTT Emergency Planned Work - Voice
CompletedMaintenance2 hours
  • Completed30 09 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress30 09 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned29 09 2026 at 11:48 AMUTC

    We are undertaking emergency planned work on our SBC infrastructure to resolve an issue where the BYE response is not recognised.

    No service disruption is anticipated but there is an increased risk due to a loss of service resilience for a short period during the maintenance window.

SEP24
IPX Planned work (Part 4 of 4)
CompletedMaintenance9 hours
  • Completed25 09 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress24 09 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned16 09 2026 at 8:09 AMUTC

    We are undertaking an IPX software upgrade. No service disruption is anticipated but there is an increased risk during the maintenance window.

Drop in data sessions
ResolvedMajor outage2 hours 51 minutes
  • ResolvedUTC

    Data session count has returned to the expected level for the time of day. The incident is closed.

  • UpdateUTC

    The data sessions are continuing to recover, we will continue to monitor until the count returns to the expected time of day level.

  • MonitoringUTC

    Data sessions are recovering, we are continuing to monitor.

  • InvestigatingUTC

    We are currently investigating a drop in data sessions, further updates to follow.

SEP24
Dallas Packet Gateway Software Upgrade
CompletedMaintenance28 hours 51 minutes
  • Completed25 09 2026 at 1:21 PMUTC

    Nokia has confirmed the upgrade has completed successfully and DNS has been updated to allow traffic to gradually fall back to the PGW.

  • Update24 09 2026 at 1:19 PMUTC

    Nokia have requested we extend the maintenance window, traffic is off-loaded onto the IoM PGWs, so there is no customer impact.

  • In progress24 09 2026 at 8:30 AMUTC
    Maintenance is now in progress
  • Planned17 09 2026 at 3:05 PMUTC

    We are upgrading the US Packet Gateway software with Nokia to the latest release.

    Traffic will be migrated to the IoM PGWs approximately 12 hours before work takes place to allow sessions to move naturally, and then migrated back afterwards once the upgrade is confirmed complete. This should minimise any disruption to customer sessions.

    The upgrade duration is expected to be 3-4 hours.


    This does NOT impact any customers on the MT or OV IoM PGWs.

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