OV - OvOne API down – Incident details

All systems operational

OvOne API down

Resolved
Major outage
Started 3 months agoLasted about 13 hours

Affected

OV Platforms

Major outage from 8:16 AM to 8:48 PM

OV ONE

Major outage from 8:16 AM to 8:48 PM

OV ONE Portal Availability

Major outage from 8:16 AM to 8:48 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are urgently working with our supplier Microsoft support on an issue with our Azure infrastructure that hosts the OV One platform. Further updates will follow.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.