OV - Decrease in successful data sessions – Incident details

OV ONE Portal Availability under maintenance

Decrease in successful data sessions

Resolved
Major outage
Started 4 months agoLasted 30 minutes

Affected

Mobile Core

Degraded performance from 10:27 PM to 10:31 PM, Operational from 10:31 PM to 10:57 PM

Data

Degraded performance from 10:27 PM to 10:31 PM, Operational from 10:31 PM to 10:57 PM

Updates
  • Resolved
    Resolved

    KPIs have remained stable and traffic levels are normal. RCA is ongoing, any impacted customers can request an RFO in the normal manner.

  • Monitoring
    Monitoring

    KPIs have restored to normal levels. We are continuing to investigate the root cause.

  • Investigating
    Investigating

    Our monitoring has picked up a decrease in successful sessions. We are currently investigating this incident.